Business As Usual! Orders Dispatched Within 24hrs. Free UK Delivery Over £39. Customer Service 0844 5003778.

Your Delivery Options

Super Saver Delivery

£3.95 (or Free Super Saver delivery when you spend £39)

This is a no-rush option with delivery time of 4 to 5 working days from order date.

Standard Delivery

£4.95

Delivery time is 2-3 working days* from order date.

Deliveries to remote locations (including highland or island addresses) may take 2 days longer.

Express Delivery

£8.95

Delivery time is 1-2 working days from order date*.

Deliveries to remote locations (including highland or island addresses) may take 2 days longer.

Free delivery is now available on all orders over £39, please see below.

When Order Total Over £39 (Any size of order over £39):

FREE Super-Saver Delivery (4-5 business days)
Standard Delivery £4.95 (2-3 business days)
Express Delivery £8.95 (1-2 business days)

When Order Total Under £39:

No-Rush delivery £3.95 (4-5 business days)
Standard Delivery £4.95 (2-3 business days)
Express Delivery £8.95 (1-2 business days)

Highlands and Islands: Deliveries to remote locations (including highland or island addresses) may take up to 2 days longer.

All stock is dispatched on a daily basis from our warehouse in West Yorkshire via Royal Mail and Parcelforce. We do not use drop-shipping or third party services.

Your order will be shipped once:
i) Payment has been approved.
ii) The delivery/billing address has been verified.
iii) If you have ordered an item which is out of stock it will be delivered once new stock arrives at our warehouse.

In calculating when your order will arrive, start with the day in which all three of these prerequisites have been met and count only business days thereafter. Any items out of stock will be notified within 3 days and an alternative or full refund offered.

Prompt delivery guarantee

We will refund any delivery cost you have paid if the courier arrives later than your chosen delivery option selected at checkout. Please note that dispatch happens every working day and not on weekends, therefore orders placed after 1pm Friday are dispatched the following Monday.

Cancellation or changes

You can cancel or amend any order placed with Coconutty.co.uk, provided that the order has not yet been dispatched. If the order has already been dispatched, you will need to wait until the order is delivered to you before you can cancel the order. You can then return the order to Coconutty for a refund. Please see the Returns section. Coconutty Ltd reserves the right to cancel and refund any order at its discretion.

Our customer-satisfaction guarantee

Coconutty is built on repeat business from long-term happy customers. If your order doesn't meet your expectations please contact us straight away so we can put it right: info@coconutty.co.uk.

Thank you for your custom.

 

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